Customer Service Our Customer Service Department is here to help you. We welcome your call, and do our best to answer any questions you may have about our products or your order. Please feel free to call weekdays, 9:00 a.m. to 5:00 p.m., Eastern Time, 1-800-920-9494. Errors on our website are subject to correction. Returns Your satisfaction is our goal. You may return anything within 60 days of the date on your invoice for a full refund of the price of the merchandise. We are sorry but we cannot accept items returned C.O.D. or refund shipping costs, nor can we accept returned merchandise after 60 days of the invoice date. Please, note the reason for the return, enclose the packings slip with the item, package the item well and ship prepaid and insured to: Camellia & Main 85 Industrial Blvd. Fort Valley, GA 31030. If you have any questions or need some assistance, call 1-800-920-9494. Delivery Information Standard Delivery: In stock items are shipped from our distribution center in Fort Valley, GA. Delivery time is usually within 8-10 business days. Most furniture is shipped in 8 to 12 weeks. Delivery and processing outside the continental US may vary. Express Delivery: Speedy delivery is available on many smaller items for an extra charge. If you need an order in a hurry, ask when you place your order. Oversized Delivery: Some large items and most furniture require additional delivery and processing charges. The total shipping for those items is noted on the product information page. For furniture shipments, we must have your street address and daytime phone number so that we may arrange delivery of the item with you. Large pieces may be delivered by a freight line. We can ship furniture only in the contiguous USA. Mailing Address: Camellia & Main PO Box 1709 Fort Valley, GA 31030 Phone Numbers: To Place An Order: 1-800-993-4438 Customer Service: 1-800-920-9494 Email: customerservice@camelliaandmain.com |